FAQ

Q. Do you deliver and how far? Is there a delivery fee?

     A. Of course we deliver and yes there is a delivery fee. We have a large vehicle that allows us to do any size

         order. No order is to small or big. We will deliver ANYWHERE as long as you pay the anywhere delivery fee.

         Please contact your balloon consultant for a delivery quote. Deliveries before 9 am and after 3pm are subject          to an early/late delivery fee. Our normal delivery hours are 9am to 3pm.

Q. Do you have a minimum on a balloon order?

     A. No, we do not have a minimum.

Q. When should I place my balloon order?

     A. As soon as possible. Our delivery dates fill up quickly. The sooner the better in case we have to order last

         minute supplies. However, we most likely can still fulfill most last minute request. Less than 3 days notice will            incur last minute rush fee.

Q. Do you deliver to daycares, hospitals or school?

     A. Yes, we do but it is your responsibility to make sure the delivery will be accepted. Most schools do not

         accept latex balloons because of latex allergies. Foil balloons might be an option.

Q. Do you offer custom work?

     A. Sure do! If you have some of your own ideas please share the photos with us and we would be happy to                  recreate it our style. We have lots of our customers send photos from Pinterest or parties they have attended.

Q. Do you require a deposit to hold a date & time?

     A. There is a $50.00 deposit to hold a date and time. Final payment needs to be paid in full a week prior

          to your event. The only payment accepted the day of your event is CASH. Sorry but we do not carry cash

          with us, so exact amount owed is needed.

Q.  Are there any other fees I may be responsible for?

      A. There will be a deposit/rental fee for weighted bases and frame work for columns and arch's etc. Once the

           weighted bases and or framework has been returned by the customer your deposit will be fully refunded If

           nothing is missing from the sets. It is the customers responsibility to get the rental equipment back to

           Balloons Make Me Happy within a week. Failure to do so will result in a NO REFUND of your deposit.

           Balloons Make Me Happy will do our best to meet our customers half way to get

           any rental equipment.  If Balloons Make Me Happy is hired to strike the job at the end of the event.

           Balloons Make Me Happy will be responsible for the rental equipment returned back to Balloons Make Me

           Happy facility, Customer is still held responsible if a rental piece goes missing during their event or pieces              go missing.

Q. Do you charge sales tax?

     A. Yes the state of Pennsylvania requires we charge a 6% PA STATE sales tax.

Q. What type of payment do you accept?

     A. We accept all major credit cards including Visa debit cards. Checks are accepted but not the day of the

          event. A check needs time to clear. The only payment accepted the day of is CASH. 

Q. How long do your 11" standard latex last? 

     A. Balloons last 10-12 hours long. However, if you need them to last longer we can add a liquid substance to

          your latex balloon for .50 cents each balloon. When adding the substance your balloons can last 5

          times longer.   

Q. Do you do balloon décor outside?

     A. Yes we do. However, we are not responsible for Mother Nature. Heat can cause your darker colored

          balloons to create a white dull looking film know as oxidation or even cause them to pop. Wind can cause               your balloons to fly around or pop. Wind can also blow your arch over, depends on how windy it can get.               Rain or thunder can also cause popping. Therefore, Balloons Make Me Happy will NOT be held responsible             for outside balloon décor. If you understand that we will not be held responsible but would still like                         balloons for your outside event we would be happy to do them for you. Paying your invoice means you agree           to these terms.

Q.  I have my own centerpieces already, will you attach your balloons to my centerpieces?

      A. The answer is NO! We will create whatever you need but you will have to have someone attach the

           balloons to your centerpieces. We will not be held responsible for work we did not create and that we can

           not fix or replace.

Q. Do you clean up the balloons after my party?

     A. Sure, we will strike the job for a fee. Please contact your balloon consultant for a strike quote.

Q. Do you rent helium tanks?

     A. Sorry at this time we DO NOT rent helium tanks. There has been issues with a helium shortage.

Q. Can I inhale helium from balloons? I like the way it makes my voice sound. 

     A. Absolutely not!  Breathing in pure helium deprives the body from oxygen,  as if you were holding your

          breath. If you couldn't breath at all, you'd start to die in minutes-as soon as your body exhausted the supply

          of oxygen stored in the blood. But helium speeds up the process. When the gas fills your lungs, it creates a

          diffusion gradient that washes out the oxygen. In other words, each breath of helium you take sucks more

          oxygen out of your system. After inhaling helium, the body's oxygen level can plummet to a hazardous level

          in a matter of seconds.